Why Microsoft: The reinvention of business processes is a growth engine for Microsoft cloud services.  The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.  

   

See what Satya Nadella has to say about the strategic vision of Microsoft Business Applications here  

The Global Partner Solutions (GPS) team mission is to build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more. GPS is a sales organisation accountable for the commercial partner business at Microsoft. Building on the GPS mission, the Go-To-Market team mission is to develop the strategy and marketing approach for how we build, nurture, and engage the partner ecosystem to drive tech acceleration and customer outcomes. 

This Cloud Solution Architect role is perfect for someone who likes to work closely with Microsoft partners to help build their technical capability to deliver Microsoft technology-based solutions. You will help partners understand the power of the Microsoft Dynamics and Power Platform suite of products, explaining the technical features, helping partners design architectures, engage in proof of concepts and troubleshooting potential roadblocks with subject matter experts and product engineering teams. This is a partner facing role, responsible for providing end-to-end technical guidance and expertise.

Responsibilities

The purpose of this role 

The Cloud Solution Architect (CSA) plays a critical role in working with partners to align their technology roadmaps with Microsoft's technology priorities. 

The Partner CSA role is a unique opportunity to shape and support the technical growth of the Microsoft ANZ partner ecosystem.

The CSA works in partnership with the Partner Development Manager (PDM) through the `Build-With’ stages of the solution/service Life-cycle engagement. 

You will facilitate architectural design sessions, specific implementation projects and/or Proofs of Concepts. 

You will work with partners to help them build and grow their technical practices in the Dynamics and Power Platform solution areas, including solution development, skilling and architectural guidance.

This role will own the technical partner strategy for Dynamics and Power Platform, as well as collaborating with other parts of Microsoft and our partners, always with the Partners’ needs at the heart of everything you do.

Partner Success = Customer Success = Microsoft Success.

Qualifications

What skills do you need to have? 

This role will focus on Dynamics 365 Customer Relationship Management/Customer Experience (CRM/CE), hence experience and both functional and technical knowledge of CRM technologies will be required.

Functional experience on fit-gap analysis and solution design involving an enterprise CRM system such as (but not limited to) Salesforce, Oracle CRM, SAP Customer Experience, HubSpot or Netsuite CRM.

Technical design and implementation of one of multiple applications listed in the previous item, including implementation lifecycle, integration and extensibility patterns.

Collaboration. Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.

Communication. Ability to orchestrate, lead, and influence virtual teams. Strong presentation skills with a high degree of comfort with both large and small audiences at different levels of organizations.

Required/Minimum Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies

OR equivalent experience.

Team Culture and Support  

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work.  See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits | WORK180 Endorsed Employer  

Our mission is deeply inclusive. Inside Microsoft | Global Diversity and Inclusion at Microsoft  

  

What next?   

Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential.  While we’re not able to reach out directly to every applicant, we will always do our best to help you feel heard and supported throughout the experience.      

  

In the meantime, please see our FAQs, Interview Tips and Accessibility Support for more information on our recruitment process.    

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.