Company Description

Genea has been helping make babies for the past 35 years and we're passionate about achieving the best possible outcomes for our patients. There are a whole lot of tiny feet pitter-pattering across Australia and the world due to our baby-making technology and we continually strive to innovate and deliver positive change.

We love what we do, the people we work with and the satisfaction of being part of a team  that genuinely changes people’s lives – it doesn’t get more rewarding than that when it comes to work!

Job Description

We are seeking an experienced administrator to join our team on a part time basis (3 days per week, Tuesday to Thursday preferred but negotiable). This role will see you working closely genetic counsellors and extended team to provide a seamless service to patients and clinicians. Your duties will include;

• Triage and respond to patient enquiries
• Managing and responding to phone calls and voicemails and directing queries
• Generate and distribute and file genetic correspondence and reports
• Patient data entry and upload documents to databases
• Managing patient bookings for genetic counsellor and clinical geneticist clinics
  • booking appointments
  • coordinating telehealth appointments
  • gathering relevant information/paperwork/referrals for clinics
  • managing waitlists with support of genetic counsellors
  • coordinating interpreter/accessibility services when required
  • manage cancellations
• Prepare invoices
• Data entry and maintenance of data for auditing purposes

Qualifications

This role will suit an experienced administrator, someone who is looking to work in an interesting, purposeful industry. You will have advanced computer skills (Microsoft office suite) as well as a typing speed of at least 55 wpm.

We are seeking a flexible team player for this role, someone who is happy to help out as required across a range of tasks - this team all works closely together to get the job done. You must be able to commit to 3 days per week on an ongoing basis (Tuesday to Thursday preferred but negotiable)

Additional Information

Our staff enjoy working at Genea for several key reasons; the people we work with, flexibility, development opportunities, fulfilment of working somewhere that truly makes a difference to people's lives – It’s a pretty special place to work…

What's in it for you?

• Project and spot bonus schemes
• Join our social club
• Enjoy exclusive employee discounts at over 350 retail, hospitality and travel partners
• First-class Health & Wellbeing program - access fitness classes, yoga and access support such as EAP and Parents at work.
• We are a certified family friendly workplace