Remote Order Coordinator– Contract - $18.00-$20.00/hr

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

An Entertainment Company is seeking a Remote Order Coordinator

Role Description

• Maintaining a positive, empathetic, and professional attitude toward customers always.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Ensure customer satisfaction and provide professional customer support.

Skills & Requirements

• Able to multitask and work on several management systems

• Able to converse with management to participate in process improvement

• Able to write and present proposals and technical documents

• Prior experience using ServiceNow and Microsoft Products

• Customer service experience and focus with a strong work ethic

• Excellent organization, problem solving and prioritizing skills

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the Information Technology industry and market trends . Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

• Medical

• Dental

• Vision

• 401K

• Life Insurance ($20,000 benefit)

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is an Equal Opportunity Employer.

Drug testing may be required; please contact a recruiter for more information