The Opportunity

Join an innovative team that is accelerating public cloud adoption at RBC! We are looking for a passionate and creative Operations Engineer who is excited about problem solving and working with the latest technologies.

You’ll be joining a team that is passionate about what we’re doing.  As a member of the team, you will be working with SREs, Platform Engineers, Architects, and Security Professionals, through your contributions and by participating in the support on-call rotation.

What will you do?

• Work as part of the team managing our public cloud environments (Amazon Web Services, Microsoft Azure, and Google Cloud Platform), including setup, management, and troubleshooting
• Build and own scalable services using best practices around automation, pushing changes that improve reliability and velocity
• Manage & support operational tooling for monitoring and observability
• Manage & support our centralized logging platform
• Provide mentorship and training to other team members on technologies and processes; drive education and knowledge transfer of design patterns, technical practices, and relevant technologies and tools
• Keep customers informed by providing budget and cost usage via dashboards, reports, and alerts, while providing information and recommendations on cost optimization opportunities
• Work flexible hours when necessary and be part of an 24/7 on-call rotation

Must Have’s:

• A relevant degree or certificate in Computer Science or a comparable field of study, or equivalent practical experience
• Intermediate experience managing physical infrastructure and/or a minimum of two cloud platforms: Amazon Web Services, Microsoft Azure, or Google Cloud Platform
• A strong system management background in PaaS/SaaS environment practices, including: maintaining SLAs, load-balancing, high availability, operating system patching, networking, and security management/patching
• Experience with the operational aspects of systems such as monitoring, centralized logging, and alerting with relevant tools (Ex. Dynatrace, Splunk, New Relic, ELK, Sumo Logic)
• Experience working with orchestration and configuration management systems such as Ansible or Puppet, and infrastructure-as-code systems such as CloudFormation or Terraform
• Experience working with one or more of: Python, Bash, GO, and have experience integrating with third party APIs

Nice-to-Have’s:

• Creativity, energy, and passion for leveraging technology to transform our industry; the belief that automation is the only way and the ability to talk for hours as to why
• A good understanding of modern, cloud centric architectures and DevOps principles
• Above average performance. You are competitive and passionate. You thrive on challenge and have a proven ability to set ambitious but achievable goals and surpass them
• A team player. At RBC we work together. You will be the type of person that brings that approach to your work. You will have a proven ability to build, grow, and maintain relationships both internally and externally

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• The ability to make a difference and lasting impact
• The opportunity to work in a dynamic, collaborative, progressive, and high-performing team

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same.  Reasonable accommodation is available where required by law.