About the Company:

We are a leading Property Management Company, and we are in growth mode. As a result of this growth , we are looking for an Operations Administrator at Our Manukau Office location. The key focus of this role will be to provide operational and admin support to the property management and management team and licensees. The success of this position is directly related to the common goal of successfully growing and improving the rent roll.

With multiple locations, our company is highly regarded as an employer of choice in the marketplace. Our company consistently outperforms the large real estate brands by ensuring the happiness of our staff and clients always remain our number one priority.

General Description of Position:

• Oversee and provide support with processing of all water and creditor invoices, including overseeing Virtual Assistants based in Philippines
• Assist with general accounts processing and queries
• Assist with administration support for management
• Assist with implementation of projects and operational tasks deemed necessary to aid the Rent Shop Group

General Duties:

1. Provide daily administration support
2. Provide backup support to Reception, Trust Account Manager and Administration team as required
3. Oversee the Virtual Assistants (based in Philippines) and provide training/support
4. Oversee and provide support with the processing of all water and creditor invoices
5. Assist with general accounts processing and queries
6. Set up new staff, provide training and complete induction process
7. Generate weekly/monthly audit reports
8. Assist with portfolio acquisitions and internal portfolio changes ensuring accurate set up and smooth running
9. Enter and manage creditor details in operating system including loading, scanning documentation, loading bank account details, compliance
10. Design, implement and test new projects, systems, policies and procedures for the property management department as directed
11. Provide staff training for new projects, systems, policies and procedures
12. Make suggestions and improvements around existing systems, policies and procedures
13. Generate bulk communications
14. Provide quality control daily, including investigation and problem solving
15. Maintain website
16. Assist with data management including archiving to maintain a tidy operating system
17. Assist with organizing internal and external events
18. Handle the processing of client and tenant gifts

Knowledge of the following would be preferred but not essential

• Microsoft Outlook, Word and Excel ( Essential)
• Palace operating system
• Residential Tenancies Act
• Local area knowledge

The following attributes are essential to this role

• Excellent computer skills, proficient in excel, word, outlook, Palace
• Excellent communication skills both verbal and written
• Strong administration skills
• Highly organised 
• Excellent attention to detail
• Able to demonstrate initiative and be proactive
• Prepared to go the extra mile
• Great time management
• A positive attitude and drive
• Sense of urgency

Our company prides itself on having a high performing and team-based company culture. We attribute our success to our staff and how much they love their jobs and working with each other. Our company is truly willing to go the extra mile for our clients to ensure we deliver the best service in the market so a good company "fit" is essential for us. 

Apply:

If you believe you have the skills, experience, and attitude to be successful in this role, please send a covering letter and CV through the seek link Attn: Sharon Bradley