Job Duties / Accountabilities:

• Assists the TSF Operations Coordinator by utilizing system based work order management tool (Datex) to generate planned and reactive maintenance work orders
• Dispatches work orders to maintenance providers
• Monitors work order completion with all maintenance providers to ensure that work orders are completed in a timely matter
• Assists the TSF Operations Coordinator with work order reconciliation and preparation of overdue work orders status (Aging KPI Report)
• Assists the TSF Operations Coordinator with work order escalation & maintenance provider follow up
• Root cause determination and corrective actions for overdue work orders through analysis of work order constraints (internal and external)
• Ad hoc reporting and analysis as required
• Assists the TSF Operations Coordinator in determining raw material component usage and material management procurement strategies
• Assists the TSF Operations Manager, or designate, in various projects and tasks
• Provides back up coverage to the TSF Operations Coordinator during planned and unplanned absences

Qualifications / Competencies:

• Prior operational experience in a work order based system environment, an asset
• Strong IT skills (Excel, MS Office, Quattro, SAP, etc.)
• Independent and resourceful
• Task orientated with high attention to detail
• Ability to meet deadlines
• Demonstrated ability to analyze data and drive required actions
• Strong communication and motivational skills
• Strong interpersonal skills
• Team player
• A strong knowledge of the City and its internal geographical boundaries
• Currently enrolled in a College / University program

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.