This position reports to the Regional Manager.

Main challenges

Support the branch by performing administrative tasks that require thorough knowledge of operational procedures and activities.  

You will conduct various operational tasks, including a certain level of complexity, using procedures or information specific to National Bank Financial. You will also perform clerical activities and operational tasks for the branch.

Specifically, you will:

• Answer phone calls at reception desk, welcome clients and direct them to the appropriate branch employee
• Back up for Branch Administrator when necessary
• Daily banking deposits, arranging couriers and submitting accounts payable
• Order office supplies & stationery
• Manage and assist with booking conference rooms
• Distribution of internal and external mail
• Other administrative duties as required
• Aid with Associate tasks for Wealth Advisor teams when needed – act as a “floater” for Wealth Advisor teams during vacations, staff shortages or for peak volumes.

• Completed College Diploma in Business Administration or in a related field, and one (1) year of relevant experience
• Successful completion or willing to obtain the Canadian Securities Course is considered an asset
• Good knowledge of Microsoft Office
• Willingness to provide service to customers quickly and efficiently
• Strong organizational and management priorities
• Autonomy, initiative and attention to detail
• Bilingualism both spoken and written (English and French), an asset 

Your benefits

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

• Health and wellness program, including many benefits
• Flexible group insurance
• Defined benefit pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferred banking services
• Volunteer program
• Telemedicine
• Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic