operations adviser (contact centre/ customer service).

operations adviser (contact centre/ customer service).

operations adviser (contact centre/ customer service).

Job Overview

Location
Wellington, Wellington
Job Type
Full Time Job
Job ID
94107
Date Posted
1 year ago
Recruiter
Alexander Rachel
Job Views
88

Job Description

Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?

  • Temporary, 6 month contract with potential to extend a further 3 months
  • Monday - Friday OR Wednesday - Sunday
  • Hours are 7.00am - 3.30pm AND 1.30 - 10.00pm, alternating each week
  • $29+ ph + 8% holiday pay & 3% Kiwisaver
  • Onsite in Upper Hutt, Wellington

About The Opportunity:

We have an exciting new opportunity within the Justice Sector, working within a key Government department.

This Customer Service/Adviser opportunity sits within a unique Operations team, supporting individuals across New Zealand. As part of this team, you will support with a range of tasks and responsibilities;

  • Promptly managing alert systems and responding to notifications
  • Working through system errors and tidying up databases as alerts come through
  • Making outbound calls to all stakeholders to try and resolve issues
  • Collating and summarizing information across various government databases and keeping records up-to-date

About You (We are looking for):

  • Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.
  • Strong communication skills both written and verbal
  • Attention to detail is paramount
  • Resilience and respect for protocol and privacy required
  • Previous experience in Contact Centre or Administrative roles is advantageous

If you are interested, please don't hesitate to apply today and we will be in touch regarding next steps

Job ID: 94107

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