About (Analytics and Information Management)

The Citi Decision Management team is a global community that objectively connects and analyzes information, to create actionable intelligence for our business leaders. It identifies fact based opportunities for revenue growth in partnership with the businesses. The function balances customer needs, business strategy, and profit objectives using best-in-class and relevant analytic methodologies. To accomplish this, the group focuses on linkages of information, tools and analytics.

Role Outline/Job Summary

The role of Officer – Strategic Information Solutions group is based AIM Chennai Center and reports to AVP/VP

Job Description

POSITION TITLE: Officer

Grade/Level: C10

BUSINESS GROUP: AIM

FUNCTION/GROUP: ATM COE

DEPARTMENT: Capabilities

LOCATION: Chennai

ROLE & RESPONSIBILITIES

Business/ Department

Objectives:

• The role of Officer– Strategic Information Solutions group is based out of AIM, Chennai Center and reports to the AVP/VP.
• The key requirement for Analyst role is the ability to understand the business, develop data-driven solutions to address business problems and independently manage end-to-end project communication with business partners. The individual will possess the ability to work in teams and display a proactive learning attitude.
• We are looking for Self-motivated individuals who are comfortable working in bigger teams. A flexible, positive and mature mindset to deal with ambiguities of complex business problems is a must.
• The work timings will be from 12:00 PM to 9 PM.

Core Responsibilities:

• MIS Reporting and Visualization: Undertake complex analysis to accomplish the project objective. Code, Test and Execute information systems projects. Standardization and Efficient production of MIS reports using Tableau.
• Data Manipulation: Manipulate and Aggregate data extracted from various data sources. This would require an understanding of project objectives, data requirements and working with databases to meet the data needs for the project.
• Presentation of results: The individual would be expected to independently design visually compelling presentations to summarize analysis results.
• Business Knowledge: Develop understanding of the Operations Analytics domain/function.
• Teamwork: Develop cross-site relationships to enhance leverage of ideas. Set and manage partner expectations. Share Knowledge with junior analysts and peers by sharing Business, Functional and Technical expertise.
• Communication and Relationship: Independently manage end-to-end project/partner communication across the various levels in the organization. It is extremely critical to develop and maintain smooth relationship with partners across business unit.
• Ability to multitask on the activities assigned and meet the required SLA’s on timelines and accuracy.

Day-to-Day Responsibilities:

• Design, Develop and Transition - MIS and Business reporting using Tableau (BAU and Adhoc), business analysis , other data requirements (Code, Test and Execute ) and assist with simple analytics requirements ( this is not a modeling / complex analytics role)
• Transition of Reports from IBM Cognos to Tableau
• Build Solution Design and develop the solution by using appropriate tool/technology including Microsoft SQL Server, Microsoft Business Intelligence SSIS, SSAS and SSRS, Tableau, Excel etc.,
• Send sample data for UAT and Complete the delivery post sign-off
• Ability to understand the business, develop data-driven solutions to address business problems and independently manage end-to-end project communication with business partners
• Work closely with partners across business units to understand project requirements , timely delivery and partner communication with 100 % accuracy and solving business problems
• Develop consistency across reports and develop meaningful dashboards and publish them
• Timely partner communication and attending business calls
• Data driven solutions and working on critical Initiatives ,Identify opportunities to drive data analytics solutions.

Financial/ Budgetary: No

Individual Contributor (IC)/Managerial IC

Key Deliverables:

• Timely execution and delivery of various MIS reports
• On-time delivery and quick TAT, multi-task and manage multiple projects independently
• Planning and Prioritization, Partner communication. Handle new transitions within tight timelines.
• Design and development of MIS / Business reporting, Adhoc analysis
• Automation of BAU , develop self-service solutions and deliver business value
• Ideas and Suggestions for continuous improvement, Contribution to organizational initiatives
• Communication: Effectively communicate strategic considerations with team, partners and senior management.
• Share best practices across SIS groups and implement best practices, drive data and analytics solutions
• Interact and present results to senior leaders.
• Work closely with cross functional teams for various projects
• Support on transitioning reports from onshore teams.

Percentage of Travel: No

Relocation: Yes

B. QUALIFICATIONS

Required Preferred

Education:

Master degree in Information Technology / Information Systems / Computer Applications / Engineering from a premier institute

BTech/B.E/MCA in Information Technology / Information Systems / Computer Applications

Experience:

Established competency in one or more of the following:

• 3-6 years of relevant work experience in Data Management / MIS / Reporting / Data analytics within Banking / Financial Services / Analytics Industry
• Programming –SQL
• Data Manipulation: MSBI SSIS, SSAS
• Visualization: Tableau
• Reporting: SSRS
• Databases: MS SQL Server
• Understanding of Systems and Technology Platforms
• Strong analytical aptitude and logical reasoning ability
• Strong communication skills
• Good presentation skills
• Strong process/project management skills
• Exposure to BIG Data – HIVE/Impala, SPARK preferred
• Financial domain background preferred.
• Exposure to Qlikview / Eclipse preferred
• Experience working with off-shore industry preferred.
• SAS, Excel, VBA, Data Warehousing, Cognos

ORGANIZATIONAL RELATIONSHIPS

Reports to Direct: NA

Matrix: NA

Supervises Direct: NA

Matrix: NA

Partnerships Internal: Yes

External: NA

DEVELOPMENT

Career Progression:

MIS REPORTING AND DEVELOPMENT , NEW TRANSITIONS

DEVELOP BUSINESS SKILLS , DOMAIN EXPERTISE

SME IN THE SIS GROUP

LEVERAGE AND CONTRIBUTE TO OTHER AREAS AS AN SME

DEVELOP TO LEAD SIMILAR ENGAGEMENTS

LEAD INITIATIVES ETC