The Credit Initiation SrSupervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to assess the ability of individuals, companies and institutions to meet the demands of loans, agreements and extended obligations in coordination with the Operations - Services team.The overall objective of this role is to ensure financial threats to the company are minimized by determining the terms or level of credit that can be granted without undue risk.

Responsibilities:

• Lead and supervise a medium size group of Credit Initiation Specialists providing support for multiple products, ensuring goals are met
• Serve as a backup Manager, resolve issues, troubleshoot discrepencies, and interpret procedures and policies
• Interpret procedures and policies, and guide support staff in resolving complex problems
• Provide input on staffing, training and development needs, and train and coach Credit Initiation Specialists
• Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions
• Solve problems through analyzing information, and by identifying and selecting solutions, utilizing acquired technical experience
• Ensure the quality of tasks provided by self and others on team, provide advice or facilitation services, and oversee end results
• Ensure the integrity and confidentiality of customer documentation and recorded information within computerized systems
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 2-5 years of experience in a related role
• Leadership experience preferred
• Familiarity and understanding of financial industry preferred
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience