Gelous is a Kiwi-owned and operated company that strives to provide fellow New Zealanders with ethical gel nail products that are high quality, non-toxic, and cruelty-free while remaining affordable.

Due to business growth, we are looking for an Office Manager to join our close-knit team.

As the Office Manager, your responsibilities will include:

• Support the Directors as required to ensure that company goals and objectives are accomplished, and operations run efficiently.
• Manage information flow and distribute correspondence in a timely and accurate manner.
• Manage HR, Health and Safety, customer service, and office administrative policies and procedures.
• Manage recruitment and induction processes.
• Manage professional development, performance reviews, and staff compliance.
• Support with financial duties such as payroll and reporting. 
• Format and manage information such as training manuals, databases, emails, and presentations.
• Manage weekly meetings and take accurate minutes.
• Organise and maintain the office filing system and stock system (Cin7).
• Manage and respond to all customer inquiries via online chat, email, and phone.
• Manage communication with courier companies, such as bookings, delays, software issues, and claims.
• Manage office and warehouse supplies, maintenance, and repairs.

You’ll have the following skills:

• Excellent communication, both written and verbal.
• Management capability.
• Organised and able to prioritise effectively.
• Technologically savvy.
• Able to resolve conflict effectively.
• Time management, flexibility, and multitasking.
• Initiative and problem-solving.
• High levels of attention to detail.
• Able to work as part of a team.
• Professionalism.

Benefits:

• Join an amazing, growing team that enjoys going to work day-to-day
• Work for a progressive employer in a growing business
• Great salary package available - will be in line with candidate's experience level.