Job Duties/Accountabilities:

• Act as technical Subject Matter Expert for Core Voice Network technologies, providing support to various internal Bell teams.
• Act as the escalation point towards various Wireless Network vendors to investigate, expedite, and resolve network issues and business-impacting problems.
• Project Management of software rollout into Production network with assistance of Operation teams. This include lab testing, verification, MOP creation, deployment schedule managing, and deployment coordination.
• Analyze, plan and deploy capacity-related augmentations.  Track resource utilization and develop capital budget for required expansions. 
• Documentation of best practices and recommended Network Operations & Maintenance procedures for Operation Teams.
• Priming root cause analysis and following up on problems with other teams and/or vendor.
• Using lab to reproduce/understand production issues/problems to collect additional logs for vendor investigations and find/validate any suitable workaround or corrections.
• Participate, as Core Voice Network SME, in ad-hoc Special Projects with Wireless Technology and Engineering teams for network integrations and launch of new services.
• Coordinate activities with other groups including IMS Engineering, Technology Development, Operations, and Real Estate to support Bell Mobility’s business needs.

Essential Qualifications:

• Degree/Diploma in Computer Science, Telecommunications, Computer Network Engineering, or Electrical Engineering.
• Minimum of 2+ years in Voice Network    
• Experience with UMTS/LTE/IMS networks with emphasis on Voice network systems and protocols (VoLTE, VoWiFi, SIP, Diameter, SS7).
• High attention to detail and strong call-flow troubleshooting abilities are necessary for this role.
• Familiarity with core network signaling (SIP, Diameter, MAP, GTP, RTP, etc) in UMTS/LTE/IMS networks is a strong asset.
• Strong understanding of fundamental IP Network and routing Protocols: TCP, SCTP, UDP, OSPF, BGP.
• Excellent communication (verbal/written), time management and project management skills.
• Knowledge of Windows, UNIX, Linux and network management tools
• Proven interpersonal and leadership skills with a passion for results, process improvement, and challenging the status-quo.

Preferred Qualifications/Competencies:

• Familiarity with Bell Mobility’s UMTS/HSPA/LTE, IP networks and equipment.
• Linux (RHCSA, RHCE) and Network (CCNA, JNCIS) certifications are strong assets.
• Familiarity with 3GPP standards and technical specifications is a strong asset.
• Familiarity with automation or scripting tools (Perl, Bash, Python, Ansible), and database manipulation (SQL, mySQL) are strong assets.
• Background in project management focusing on Agile & Scrum
• Exposure to 5G SA/NSA core architectures, Virtualized core network functions, Openstack environments would be highly desired