We currently have a position available for a Network Administrator to join the team at Ingleburn. Reporting to the VP of IT Infrastructure & Digital Transformation, you will be assisting the IT Infrastructure team in supporting the local area network, security and capacity monitoring, whilst ensuring system availability.

 Key responsibilities:

• Assist and communicate effectively with staff on technical support issues;
• Provide technical support for both internal and external customers;
• Resolve reported errors as promptly and efficiently as possible;
• Ensure approved recommendations for upgrades and on-going improvement to network PC’s and all computer systems are undertaken;
• Monitor system performance, resource usage and response times;
• Assist with the development and maintenance of a documented, best-practice infrastructure and ongoing provision of a sound production environment;
• Monitor and manage the local virus protection system and patch management;
• Support with the implementation of security requirements as per audit standards;
• Provide quality service to staff by responding to and resolving enquiries on a range of software and hardware products including scanners, printers and photocopiers;
• Track and maintain queries using the call management system;
• Ensure regular backups are performed;
• Build and deploy servers and desktop systems;
• Trouble shoot desktop, server and network  problem errors;
• Monitor and maintain a clean Active Directory domain; and
• Provide effective and efficient service, support and training to Data Processing, Production and/or users, including remote sales offices.

 To be successful, you will need to demonstrate the following: 

• Relevant IT experience in a similar technical role with appropriate tertiary qualification(s), diploma or equivalent in Technology or related discipline;
• Good knowledge of Microsoft Applications including, IIS, SQL Server and Exchange;
• Microsoft Certified Professional or progress towards (desired however not essential);
• Experience in network & PC technologies, implementation and troubleshooting;
• Intermediate knowledge of Microsoft desktop products including, Windows Workstations, Office Suites , Microsoft Outlook and Internet Explorer;
• Intermediate knowledge of system security, system backups and Firewalls;
• Proficient in all aspects of system hardware/software; 
• Demonstrates proactive and well-developed communication skills (both written and verbal);
• Sound analytical skills to identify trends or problems;
• Accuracy and high attention to detail; 
• A strong work ethic, punctual and reliable; and
• Able to work well within a team environment and autonomously with minimal supervision.