Are you highly motivated, hardy, and able to think on your feet? Do you get satisfaction out of navigating potentially challenging situations? Do you enjoy giving back to the community? At Tamaki Health, we’re looking for people just like that, and this could be your opportunity to get right into it. 

As the largest independent private healthcare group in New Zealand, providing help to those who need it most is more than what we do – it’s why we exist, and right now, we need passionate and experienced Medical Receptionists to join us. Interested?

White Cross Otahuhu is looking for a full time Medical Receptionist to join the team. The clinic is open 8am to 8pm, seven days a week so some evening and weekend work will be required. 

Why you’ll fit right in 

You know it better than anyone. Medical clinics can be hectic at the best of times, and deeply challenging during others. This won’t be a worry for you though – you’re cool, calm, collected, and capable of handling whatever the day throw at you. 

You’ll bring an unmatched resilience that drives you to help each and every individual you interact with, be it patient or team, achieve their best possible outcome, no matter the circumstances. 

You’re a people person, comfortable speaking and working with a wide range of individuals from all sorts of different backgrounds. Compassion and empathy is vital to this roles, as one of the first faces to see each patient as they visit the clinic. Your experience in this space will make you the perfect first point of call for both patients and staff. 

You’ll be confident working independently, and always energised to work – across a variety of hours, and in tougher spots, but always for a cause that’s worth it. There’s no doubt you’ll be faced with some tough situations in this role, but always have the support of a friendly team behind you. 

Of course, you’ll also comfortable with: 

• Meeting and greeting patients
• Answering phone calls and scheduling appointments
• Liaison with clinicians 
• Data entry 
• Invoicing 
• General administration 
• Working across different shift times, 8-8 Monday - Sunday, including a mixed roster (mornings, evenings and 1 weekends). 

Our why 

There’s never been a better time to join us at Tamaki Health. Each day, we’re responsible for the treatment of over four thousand patients, and that’s growing – fast. With over 40 general practice and urgent care clinics from Whangarei to Christchurch, we are always innovating, moving upwards and forwards, so that we can ensure that any patient who needs care can find it. 

You’ll soon notice the difference that comes with joining an organisation with growth at its core, as you’re constantly supported to grow along with us. If there’s a training opportunity or area for up skill you have your sights on, we’ll back you. The care we provide is diverse and comes with its fair share of challenges, which means plenty of opportunity for you to expand your experience, wherever you’d like to. What’s more, our teams are a warm, supportive bunch where the care doesn’t stop with the patients. If you’re a hard worker who looks out for your teammates and enjoys sharing your own teachings as much as you do learning from others, you’ll fit right in. 

So, what’s your why? If making a real impact by helping those in the community when they need you most is what drives you, let it bring you here, where you’ll feel the rewards of working for that why, every single day.