Permanent Part-time position 4 days a week

Brighton Family & Women’s Clinic has been providing exceptional patient care for over 20 years to the Bayside community.

Our dynamic 15 doctor General Practice is looking for a medical receptionist to join our team. Our ideal candidate will work to deliver essential support to the clinic by providing high-quality care and service to our patients. As the face of our clinic we are looking for an empathetic and enthusiastic person with a passion for providing excellent customer service.

Your duties will include:

• Welcoming all patients to our clinic with a smile whether in person or on the phone
• All reception duties as required to provide a seamless experience for patients, nurses and doctors
• Efficient and accurate appointment management, billing
• Supporting our doctors, nurses, management and reception team to provide the best care to our patients every day

To be considered for this role you will have:

• Previous experience in General Practice preferable but not essential for the right candidate
• Exceptional customer service skills
• Excellent computer skills and experience with medical software – Zedmed preferred
• Proven multitasking, problem solving and time management skills
• Ability to manage in a fast paced environment
• Ability to work both autonomously and as part of a team
• Availability to work Saturdays and to cover for annual leave and sick leave as required

Previous applicants need not re-apply.

To streamline our selection process, please answer the following questions, in dot-point format in your cover letter: 

• When you are able to start
• Medical Reception / Administration Experience - Yes / No
• Computer IT Skills (Microsoft Office) - Yes / No
• Familiarity with MBS Medicare - Yes / No
• Familiarity with Zedmed Software - Yes / No

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
  
  
• Which of the following statements best describes your Covid-19 vaccination status?