Skills Required

• Excellent verbal and written communication
• Critical attention to detail.
• Ability to prioritise patient care while working calmly in a busy and challenging environment
• Strong professional communication skills
• Good computer skills with Microsoft Office packages
• Proven experience working in a team
• Ability to manage time and prioritise workload
• Thrive in a busy working environment
• Australian working rights 

Other Selection Criteria

• You should have the flexibility to work across a five day roster
• Previous experience within a reception or customer service environment is essential (medical or allied health experience is an advantage) 

Current or willing to obtain:

• Annual flu vaccination and Covid-19 Vaccinations
• National Police Check
• Working with Children Check 

Some Duties Include: 

• Greeting clients at reception and engaging in friendly conversation
• Assisting other staff in developing rapport with clients
• Managing incoming telephone calls
• Scheduling and organising patient appointments
• Processing patient information and accounts on windows based software (PPMP)
• Processing payments through EFTPOS and HICAPS systems
• Liaising with Insurers and Government departments such as Medicare & DVA
• Processing emails and mail
• General office tasks including using Microsoft Word and Excel
• Aligning office practices to current health notices including COVID