Sri Lankan and Indian candidates are welcome to apply.
 
Experience

• 4-8 Years.

Job Role

• Support user in Enrolment of device via Company Portal.
• MDM: End to end knowledge on Intune/Endpoint Manager Admin Centre Console.
• Knowledge of Systems Administration for Components installed in Customer environment like: Application Proxy Connector.
• Knowledge of Enterprise Mobility Security features covered under Modern workplace offering:

o Mobile device management – Intune
o Data security o Windows 10, Desktop virtualization
o Windows Autopilot Setup & Provisioning

• Knowledge of Microsoft 365 Identity & Access Management.

o Conditional Access
o Data Loss Prevention
o Data Encryption

• Experience in customer support, product support, IT Admin Support, consulting, or solutions architect or systems development.
• Providing pre-sales technical / architectural support and driving successful user adoption.
• Technical experience with Microsoft 365 security (Windows Defender/Advanced Threat Protection, Security and Compliance Centre, EMS suite.
• Maintain and update the Security Hardening parameters for installed On-Prem or Customer cloud tenant.
• Enforce MAM policies and procedures in the Intune environment.
• Mobile Application Management or MAM.

o Allow/block/quarantine access to blacklisted applications
o Application packaging via Intune App Wapper
o Application Deployment via Intune on Win10 Devices
o Should have knowledge on VPP application management
o Provide support for publishing applications into the Company Portal catalog and help deployment of those applications
o Should have expertise on Application Deploy, Upgrades and Application removal on all major platforms
o Monitor for application compliance and configure auto enforcement policy to fix.

• Provide a platform for Mobile device environment including coordination with third parties and other teams within client ecosystem as needed.
• Distribute Software and apps “over -the air” on all platforms & OS.
• Enable employee self-activation of corporate and BYODs.
• Provide services for real time cost management (License Harvesting) and policy enforcement.
• Optimize mobile carrier plan according to use requirements, user profile studies and standards and policies.
• Provide device alerts and warnings for overages and roaming (If telecom polices are enforced).
• Provide authorized employees secure access to approved third party and private applications.
• MIM Provide ability to enforce security and policy through role-based models.
• Provide self-service to enroll devices with authentication for secure provisioning.
• Contribute to MDM capabilities development and improvement for a Persona Orientation Model.
• Respond to requests from internal and authorized external business units in a timely manner.
• Prioritize and execute tasks in a time-sensitive environment.
• Ability and desire to conduct research and resolve tickets from the end user community for mobile device issues and new products.
• Work with a team of engineers to plan, design, develop, build and deploy new MDM solutions of different dept. within the customer network.

 
Job Requirements:

• Intune Professional Certification preferred + Minimum Five years of relevant work experience with mobile devices.
• Microsoft Office 365 MCSA certification preferred.
• Knowledgeable in managing iOS and Android devices.
• Excellent teamwork, Time - Management and organizational skills.
• Intermediate Microsoft SQL and PowerShell skills required.
• Good knowledge on certificate-based profile deployment.
• Integration knowledge of on-premises services with Intune portal If required.
• Perform other duties as deemed necessary and assigned by the customer and management.
• Strong interpersonal skills and problem-solving abilities.
• Understanding of ITIL framework. (Optional)