At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Corporate Services is at the centre of the action, providing the support that enables Bell’s industry leadership. Our Corporate Security & Responsibility, Communications, Human Resources, Procurement & Value Creation and Real Estate teams work collaboratively to drive our corporate strategy forward.
 About Bell Real Estate Services

The Real Estate Services group is located in the Corporate Services division of Bell Canada, and manages the real estate portfolio of BCE and its subsidiaries. Our mandate is to provide all Bell Canada and BCE employees with efficient and dynamic work environments while helping the company meet its business objectives by optimizing its real estate portfolio. We are also responsible for the reliability of electro-mechanical systems and general maintenance of building infrastructure, including employee workspace, telecommunications facilities and equipment storage.

Duties and Activities

The Manager – Building Operations has overall accountability of the following:

• Oversight and Management of operational activities being performed by technical staff, both technicians and contractors;
• Ensure zero network failures through a prudent maintenance and operating program;
• Respond and coordinate activities related to the recovery of any building system failure;
• Procedures and programs: Emergency Operations Procedures (EOP), Health and Safety, Risk Management inspections, Crisis Simulations, and other issues related to the building;
• Supervise building system operations to ensure optimum building environment for operations and office functions with zero tolerance for failure.  These systems include heating, ventilating, air conditioning, plumbing, electrical, standby power, life safety, security, structural, architectural landscaping, road works and paving;
• Plan, schedule and prepare SMOP/MOP/Live Work permits for critical equipment preventative maintenance in alignment with the client’s business embargo dates;
• Maintain equipment documentation: as-built drawings, specifications, shop drawings, operating manuals, samples and warranties;
• Ensure that monitoring systems are functional and work with various systems to manage business risk;
• Identify and address SOP (Single Points of Failure);
• Monitor equipment capacity and growth trends for all building E/M systems;
• Work closely with main internal client users to forecast load changes on E/M systems;
• Review Capital Replacement Programs & Budgets;
• Supervise/mentor of building technical resources as required;
• Ensure technicians are assisted, supervised, trained and followed in order to ensure all services are provided on a timely and professional manner;
• Reviews and evaluates performance of unionized employees under is direct supervision;
• Ensure that the technicians and contractors working on site comply with Occupational Health and Safety requirements and the right PPE is used at all times;
• Ensure all service contracts are properly managed;
• Oversees vendor/contractor services. Ensures optimum value and service is provided;
• Assist Procurement in establishing scope of work for new and renewed contracts and services. ;
• Support best practices to reduce energy consumption;
• Annual updating of Key Facility Assessment;
• Maintain and enforce health, safety and environmental procedures to ensure compliance with applicable laws, regulations and permit conditions;
• Attend projects/site meetings and support the Project/Operations team on delivery of projects as required;
• Issue PO and approve expenses incurred in his area of responsibility to ensure that they are in line with the established budgets;

 Education/Certification, Knowledge, Skills and Competencies

• Facility Management accreditation i.e. BOMA, RPA and FMA preferred.
• Seven or more years of experience managing the critical operations and/or maintenance of an industrial facility.
• Knowledge and understanding of (DDC, BAS systems, etc.).
• Strong trouble shooting skills.
• Detail and process oriented.
• Knowledge on Security & Life Safety protocol and procedures
• Strong computer skills: Microsoft Office suite.
• Strong time management and communication skills (verbal and written).
• Strong interpersonal skills/ Customer service skills.
• Experience Managing Technical Staff