A career as an SME Account Manager at Flex Business means being part of a dynamic team surrounded by experts. It also means taking care of contractor customers  who contact Flex Business and references received from our partners. You ensure the growth of the client portfolio while effectively serving SME customers wishing to receive remote advice.  It is through your passion in business development and your experience in customer service that you will create a relationship of trust by phone and you will develop our small to medium-sized commercial clientele.  You will quickly be a privileged guide in all their financial projects.

Your role

Ensure an advisory role in line with customer needs

Analyze credit reports, develop financing scenarios and propose appropriate solutions

Negotiate terms and conditions of agreements with clients

Implement and follow up on the recommendations made by the various specialists of the Bank and its subsidiaries, promoting the development of profitable business

Take charge of your personal development, both in terms of the evolution of your skills and your knowledge of the economic aspects surrounding the SME

Reporting to the Sales and Services Director,  Flex Business, you collaborate daily with a team of 90 experts. You must be available from Monday to Friday from 8am to 6pm.

Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues achieve what they love in life, we are united. We know we can count on our colleagues to share knowledge and help each other. 

Want to know more about the position? Do not hesitate to contact the manager Julien Vincent

Required skills:

Holder of a bachelor's, university certificate or master's degree, based on  academic achievements, a minimum of three to seven years' experience in business development

Experience in individual or corporate financing

Negotiation skills

Ability to communicate effectively in French and English

Privileged skills :

Customer contact center experience

Knowledge of commercial products

Excellent ability to work in a team and in customer service

Your benefits: 

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

Health and wellness program, including many benefits

Flexible group insurance

Defined benefit pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferred banking services

Volunteer program

Telemedicine

Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic. 

In a regular work environment, you will have the opportunity to work in a hybrid mode. Some days in a branch, others in a telecommuting environment.

We're putting people first : 

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

 Ready to live your ambitions?

Particular Condition:Full-time position (37.5 hours per week). The incumbent must be available to work shifts Monday to Friday between 8:00 a.m. and 8:00 a.m. and 6:00 p.m. The work schedule may vary depending on operational needs.