Job description

Requisition ID:  696823

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

We are looking for a Learning Deployment Consultant to support the Talent Development Team with the effective coordination and deployment of Career Development programs and initiatives across Oceania with a focus on Leadership Development Programs. This role is offered on a permanent, full time basis and can by based in any of our office locations across Australia and New Zealand.

Your key responsibilities

Supporting the deployment of key Talent Development initiatives (i.e. Transformative Leadership and Purpose, Highest Performing Teams, Coaching, Counselling Excellence and key milestone events across Oceania) which involves setting key dates, managing internal and external providers, communicating and connecting with participants and sponsors, communicating with key stakeholders in the Talent Team and the business and regular reporting whilst working closely with the Program Manager.

Lead the coordination of all associated course and class logistics: room bookings, catering, calendar entries, monitoring pre-work completion, participant communications, distributing program materials, setting up classrooms on the day of learning etc.

Sourcing and booking of internal and external venues across Oceania and associated equipment and catering requirements.

Liaising with and resourcing internal facilitators (including staff and Partners) and EY preferred training providers.

Coordinate all participant processes (e.g. nominations, enrolments, attendance, evaluation) working closely with our Global Delivery Services Team and Global Leaning teams as required.

Maintaining the Learning Management System (SuccessFactors) as required for all programs.

Liaising with relevant stakeholders across Oceania and Asia-Pacific; including Service Line technical education teams and Talent.

Collating learning and development data for reporting using SuccessFactors and People Insights.

Field and respond to participant enquiries received in Team mailboxes regarding Learning and Development courses and classes.

Assist with the production/formatting of participant and Facilitator Guides and materials for programs.

Supporting the monthly finance process by ensuring all billings and accruals are submitted on a timely basis so that program budgets can be managed effectively.

Manage program spend and reporting against budget/targets on a monthly basis. 

Facilitate WTEY and other programs that have been assigned from the Cross-Service Line curriculum.

Skills and attributes for success

To qualify for the role you must have

Experience deploying multiple learning programs at any one time

Good understanding of adult learning principles

Strong knowledge of Excel for reporting requirements 

Relevant administrative and customer/client service experience 

Organisational and coordination skills 

Strong attention to detail and follow-up skills 

Strong project and time management skills 

Effective oral and written communication 

Advanced ability to manage work and programs according to budgets 

Maintaining a team focus and demonstrating effective team behaviours by participating in team meetings and events

Ideally, you’ll also have 

Ability to build, develop and positively influence client and provider relationships 

Proactive approach to work 

Flexible and adaptable to change 

What we offer

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 

Continuous learning: personalised career development including coaching, experiences and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

At EY, you’ll be rewarded and recognised based on your performance and our comprehensive benefits package can be tailored to your individual needs. 

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging. If you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application via contactrecruitment@au.ey.com or  phone +61 3 8650 7788 (option 4).

We understand the importance of social distancing at this time so our recruitment and onboarding process may be managed virtually so we can continue to prioritise the safety and wellbeing of EY people, clients, guests and the broader public.  

The exceptional EY experience. It’s yours to build. 

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.