The role
In this Full-Time position you will be working in our office located in Fannie Bay. You will be the first point of contact for participants ensuring a professional and welcoming experience is delivered, you will be a valued member of the LAC team reporting to the Regional Team Leader.

You will be responsible for:

• Providing a series of administrative and customer service-related tasks to the Local Area Coordinators and NDIS participants

• Data entry of confidential participant information
• Email and phone communications
• Account and expense management
• Providing participants with required information and assisting with enquiries
• Participant appointment scheduling

Be rewarded for your success
Joining an international human services organisation that has a growth mindset, you will have access to:

• Career progression and development planning
• On the job skills development
• Ability to purchase additional leave
• Salary sacrificing
• Discounted health insurance benefits
• Flexible working arrangements and variety
• Novated car leasing

To be successful in this role…

You will take an engaging and a respectful approach toward supporting both participants and team members with day-to-day operation and administration support.

You will have:

• Experience delivering high quality and efficient customer service
• Strong multi-tasking skills to manage shifting priorities
• A keen eye for detail and consistent accuracy in your work
• Ability to quickly pick-up new processes and a range of IT information systems
• Confidence in working in a diverse and inclusive work environment