ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

Janitorial Night Supervisor (6pm - 2:30am)

Education

High School or GED

Career Level

Experienced (Non-Manager)

Category

Operations

Job Type/ FLSA Status

Salaried Exempt

Travel Required

None

Shift Type

N/A

Job Description

Position Summary

The Supervisor is directly responsible for the overall supervision of the janitorial staff to a large project or a group of accounts making up a District at a branch.

Functional Accountabilities

• Responsible to maintain assigned accounts to customer cleaning specifications.
• Responsible for training janitorial staff in proper ABM cleaning techniques and safe practices.
• Work with Branch Manager and District Manager to ensure proper safety and HR training has been provided for all employees.
• Assist in ordering cleaning and/or paper supplies for each account.
• Respond to customer issues as necessary or as directed Branch Manager and District Manager
• Submits employee timecards/LMS records to ensure proper wage payment to employee.
• Submits employee complete time off request forms to ensure proper benefit payment to employee.
• Assist in development of replacement for all lead leadership positions
• Lead a team of cleaners engaged in performing custodial work; provide clear direction, training and assistance to employees; coordinates daily work activities not limited to periodic schedules: organize, prioritize and assign work, monitors status of work, inspects completed work and troubleshoots problem situations.

Position Responsibilities

• Maintain each account with budgeted labor each month to control costs.
• Meet with the building managers and tenants on a daily basis to take requests, work orders, special job, and answer questions.
• Perform quality control inspections of each account to include: Safety and HR reporting, plus LMS reporting.

• Contribute to district/branch financial performance by aggressively seeking tag, sale opportunities; report them to District Manager and Branch Manager.

• Provide an environment that will allow subordinates to grow and develop skills for future advancement.
• Lead by example: adhere to branch, corporate, division and region policies.
• Provide support and leadership in special projects/initiatives as directed by the District or Branch Manager.
• Where applicable; maintain working relationship with labor unions.
• Review the scope of work and maintain the periodic schedule for each account, including all tag work.
• Complete and return all paperwork to the District Manager daily. Example: Payroll,  holidays, vacation, sick time, birthday, time cards (e-pay), floating holidays and leave of absent.
• Complete and return all Human Resource paper work on time and according to procedures. Example: Change of address, change of tax forms, terminations, corrective actions and any other HR requests by the associates.
• Reports to the building management of all building needs such as late night requests and repairs needed.
• Creates proposals and quotes for special jobs requested by tenants, including getting their approvals in writing.
• Schedule all projects, periodic and special work utilizing excel spread sheets created for each BU# and validate all control quality points.
• Schedule vacation and holidays for all employees and assure replacements are screened and trained.
• Inspect all cleaning operations, ensure quality levels are being met
• Participate in all aspects of new employee orientation including all the site training. This includes safety, facility rules, procedures, new cleaning techniques, and equipment usage, service and chemical use.
• Manage all faces of the work order process.
• Closely work with all building departments.
• Coordinate shift operations to ensure coverage and completion.
• Order supplies, chemicals, equipment, parts and uniforms for all employees.
• Respond to all emergency requests, e-mails and phone calls.

Minimum Requirements

Good communication skills both written and verbal.

Knowledge of MS Office including word, excel, outlook and powerpoint.

A minimum of two (2) years of supervisory experience.

Proven ability to manage and work with all levels of staff and management.

Knowledge of janitorial and facilities management.