Why work for Supply Chain Solutions (SCS)?

Benefits for all SCS staff:

• Paid Birthday Day Off plus a cake of your choice!
• Free breakfast cereals and milk daily
• Free fresh fruit weekly
• Annual paid staff & family events throughout the year
• Annual Easter Pack
• Annual Staff Only Awards Night Party
• Great family culture

SCS is a NZ family owned and operated logistics and supply chain warehousing company.

We're looking for energetic people who have a great attitude, enjoy learning new things and want to grow their career to help build a good life for themselves and/or their families.

If you're looking for a company who values their people, encourages career progression and promote internally, provide a staff wellness program plus staff discounts on a number of well-known brands, then come work for us!

The role:

• Support of SCS Software (and its future products) end-users, partners and resellers.
• Responding to support queries from help desk ticketing system, phone and email.
• Installing and configuring computer hardware, software, systems, networks, printers and
scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Offsite support of internal/external customer configurations and deployments as required.
• Escalation of support tickets
-All support tickets responded to within SLA KPI requirements.
- All support tickets resolved and closed within SLA KPI requirements
- If rostered onto the support helpdesk, appropriate cover is organised to ensure
 

NOTE: You must have valid work rights to work full-time in New Zealand to be considered. Unfortunately we won't be able to respond to all applicants due to the high volume of responses.

No agency referrals required thank you.

Employer questions

Your application will include the following questions:

• Which of the following forklift licences do you have?
  
  
• Do you have experience working with logistics, freight & delivery services?
  
  
• Which of the following statements best describes your right to work in New Zealand?
  
  
• How many years' experience do you have as an Information Technology Support Role?
  
  
• What's your expected annual base salary?
  
  
• How much notice are you required to give your current employer?