Start your IT career with a 12month entry-level IT Support role! Graduates Welcome!!

Your new company

Our client is a global provider of technologies and services that advance and accelerate the development and manufacture of pharmaceuticals.

Your new role

· Provide technical support either by phone, remote access or deskside visits as needed

· Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support

· Smart Hands and Feet support if required

· Management inventory of new and replacement equipment; and on diagnosis of a hardware fault, recording of the necessary data (serial number, location etc.) and feedback to the Service Desk in order to support the repair service

· IMAC/D - Installations, decommission, cascades, moves, adds and change EUC equipment, software

What you'll need to succeed

· Excellent experience as a desktop technician, computer technician or IT support in a professional business environment

· Must have excellent customer service skills working with end users and VIP's

· Experienced in supporting MS office applications (office 2003-2016)

· Windows OS 7 and 10 · Knowledge of WAN/LAN Technology

· Basic knowledge of Network Topology LAN/WAN

· Cisco Switch installation and configuration as per Config template

· Knowledge to provide remote access of network devices ( Switch/WLC ) connected to LAPTOP via Console cable

·Experienced in supporting common business office devices, including printers, scanners, mobile, audio/video equipment

· Knowledge of ticketing system or equivalent · Skype knowledge.

What you'll get in return

· Graduates welcome - entry level role to start building your career into IT

· Long term stable contract

· Option for PAYE or Independent contract

· Competitive hourly rate based on experience

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to amanda.kwok@hays.net.nz, or call us now on 098841529.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**Please note that due to current border restrictions, only applicants with the right to live and work in New Zealand would be considered**

Apply Now