About us
 
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
 
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
 
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Integrated Services Case Manager - Kaiwhakaoranga Specialist Case Management Service - Christchurch

12 month secondment / fixed term opportunity 
 

Based in Christchurch, CBD – with regional travel required

• Holistic, whānau centric focus
• Support the recovery of the community affected by the 15 March 2019 terrorist attack
• Comprehensive training and professional development 

We have an opportunity for an Integrated Service Case Manager (ISCM) to join our  Kaiwhakaoranga Specialist Case Management Service.  This is a multi-disciplinary team delivering a comprehensive, holistic and culturally responsive service to the affected whānau, survivors and witnesses of the 15 March 2019 terrorist attack, and their wider whānau.  

As an ISCM you will understand the needs of individuals and whānau using a holistic framework. This may include health, social, financial, immigration, education, children, housing and other needs as they arise.  You will be able to build a relationship of trust and understanding to uncover the needs and then link whānau to appropriate wrap around services to meet their needs. You have an empathetic, open and culturally responsive approach. 

Experience navigating health, mental health or social services is highly advantageous in this role, as is an understanding of Islamic principles and faith. 

To be successful you need:

• to be able to understand complex situations and dig deep to find the root cause 
• navigate services and find creative solutions to meet the needs of your clients 
• empathy, care and understanding
• experience creating action plans and tracking client progress with the ability to motivate people to achieve their goals
• high levels of integrity and the ability to quickly build trust with others
• good computer literacy and web navigation skills (research to find solutions)
• to be organised and write quality notes 
• to be able to travel regionally as required – driver's licence is essential.

The remuneration for this role is between $71,231 to $87,060 per annum.  Application along this salary scale is dependent on relevant work experience, evidenced skills and other factors.

Position Description

https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/integrated-services-case-manager-may-2020.pdf

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

Internal MSD Employees â€“ please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

Closing date:  11:59pm 7 March 2022

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, HapÅ«, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy which requires employees to be fully vaccinated.