What you will be responsible for

As Transfer Agency Associate-1 you will

Specific Duties:

• Complete all tasks, including the handling of all complex calls and queries, to a high quality, to meet client requirements in a timely and accurate manner

• Quality control of transactions processed and client correspondence

• Ensure business standards and client deadlines are met on a consistent basis

• Escalate client issues where necessary

• Assisting in the preparation and distribution of various management and client reporting

• Ensure an awareness of, and adherence to, the key Transfer Agency controls, risk controls, and fraud controls at all times.

Education / Preferred Qualifications:

• Bachelor’s degree or above

• Have strong attention to detail and appreciate the importance of completing work ‘right first time’ against daily deadlines 

• You understand the importance of customer service excellence and have a ‘can do’ attitude with strong written and oral communication skills

• You are keen to learn and develop and you enjoy being part of an energetic and growing team