Responsibilities:

• Partner with Country Human Resources Officer (CHRO) and business/functional line managers to recommend, develop, and execute human capital strategies to achieve business goals as well as participate on Human Resources Professional Services (HRPS) project teams such as engagement initiatives or re-engineering
• Liaise with HR Centers of Excellence (COEs) on various HR Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting, Talent, and Reporting
• Manage immigration and mobility/relocation cases
• Execute ad hoc requests and projects, such as audit support, Voice of the Employee (VOE) survey preparation, and reporting
• Ensure escalated client/employee issues are resolved with urgency and deliver services with a process improvement mindset to increase effectiveness and efficiency
• Build and maintain partnerships to foster trust and accountability with all stakeholders
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Undertake local HR residual activities across the employee life–cycle, including but not limited too, supporting the new hire induction program, local talent program and well being initiatives.
• Responsible to support CHRO and have an active role in all internal control & testing processes and initiatives including: timely and accurate quarterly Management Controls Assessment (MCA) testing
• Support the CHRO with the HR governance for Ireland e.g. Country Management Committees), Legal Vehicles, Board and Pension Fund meetings and other ad-hoc meetings
• Provide general administration duties for the Ireland HR Team, including collation and production of statistics, monitoring of correspondence and maintenance of filing systems.      

Qualifications:

• Experience in Human Resources, employee relations, and financial services
• Experience working with remote locations
• Working knowledge of HR functions
• Working knowledge of industry standards and practices
• Intermediate – advanced proficiency in Microsoft Excel, Word, PowerPoint, PeopleSoft and Human Resources Management Systems
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience