As the Guest Services Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently processing the allocation for arriving and departing guests. Working in a team you will be supporting the Assistant Managers and Front Office Manager to manage the day-to-day operations of the hotel in order to achieve our purpose.

Positions Available:

• Guest Service Officer / Front Office - Full Time

What we need from you:

• The flexibility to work on a rotating 24/ roster, including public holidays
• Excellent verbal and written communication skills
• Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
• Well developed Computer Skills particularly MS Office, email and Hotel Property Management system (preferably OPERA).
• University Degree/Diploma in Hospitality or Tourism Management is desired.
• Previous work experience in a similar fast-paced hotel operations or reservations environment
• Must have legal working rights in New Zealand for a minimum 1 year period.

What we will provide you:

• Fully Laundered Uniforms
• $3 Discounted Staff Meals
• Discounted on F&B outlets
• Learning and Development Opportunities
• 12 Complimentary Nights at Hyatt Hotels worldwide!

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.