Waipapa Taumata Rau| The University of Auckland

The University of Auckland is New Zealand’s pre-eminent University, with a turnover of $1.3bn, including research revenue of over $300m generated across eight diverse faculties and two research institutes. With over 6,000 staff and 45,000 students, the University of Auckland is one of New Zealand’s most significant and complex entities.

Job Description

The opportunity | Te Whiwhinga mahi

The Faculty of Creative Arts and Industries has an exciting opportunity to appoint an organized, efficient, and collaborative Group Services Administrator on a full time, permanent basis.

The Group Services Administrator provides pivotal administrative support to academic staff through a range of activities primarily focused on teaching support and course administration, including assessment and examination administration for both undergraduate and postgraduate courses. You may be required to provide support to other schools within the faculty when the need arises.

This role is tasked with the planning and scheduling of hundreds of one on one exams across the year for the School of Music.

For more detailed information, please refer to the position description.

Mō tō mātou rōpÅ« | About the team 

This is a small Group Services team of nine led by a Group Services Manager. The team are hardworking, improvement-focused and have created a warm and supportive culture, where they celebrate and give their team members the opportunity to learn and grow.

He kōrero mōu | About you

Our ideal person will:

have some tertiary work experience;

have a natural ability to build positive and effective working relationships with stakeholders;

have an innate ability to multi-task, effectively manage a busy workload and prioritize well in order to meet deadlines;

have excellent interpersonal skills, be able to work with different cultures, excellent written and oral communication, and the ability to work flexibly and collaboratively as part of the wider Faculty professional staff team;

be proficient in Microsoft applications including, Outlook, Teams, Excel and Word.

Nga PÅ«kenga Motuhake | Important Skills

The key accountabilities of this role include:

providing general administrative support to academic staff and students

ensuring courses are set up and published in the University’s Learning Management System, Canvas

ensuring digital course outlines are completed

compiling a list of Staff Student Consultative Committee representatives, setting up meetings, agendas and minute taking.

supporting all examination processes, such as, compiling a list of examiners and assessors, exam paper formatting, final grades submission, test and exam aegrotat and compassionate applications and other activities focused on teaching support and course administration

coordinating and administering postgraduate dissertations and research projects, including nominations of examiners and assessors, and final result submission.

Candidates with knowledge and experience of Student Services Online (SSO), the University’s LMS system (CANVAS), SharePoint and proficiency in Microsoft suite of packages, particularly Teams and Excell will be strongly considered.

Ngā āhuatanga kei a mātou | What we offer

The University is committed to providing an excellent working environment through:

Flexible employment practices (including working from home, flexible hours)

Up to 6.75% company superannuation scheme

A competitive salary with five weeks’ annual leave

For more information please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications should be submitted online, before the closing date of 13th February 2022 and include an up-to-date CV and cover letter outlining what strengths you will bring to this role. Please include your cover letter and CV combined as one document.

If you have any questions about this role, please email Melika Carlson - melika.carlson@auckland.ac.nz. Please note we are happy to answer your questions, but we do not accept applications by email.