What you will be responsible for
As Officer you will;
Ensure excellent level of service provided to all clients serviced by the team
Oversight of the NAV calculation process and ensuring accuracy of the NAV
Timely escalation of issues
Management of Client Reporting process
Manage fund accounting project work
Resolve client queries
Ensure the accurate and timely completion of all assigned tasks
Ensure that sufficient controls are in place for all deliverables
Ensure that detailed procedures are in place for all tasks
Responsible for training and development of new staff
Work with manager to ensure appropriate allocation and sharing of work within team
Continuously review processes to make sure best of breed tools are used and that processes are as efficient as possible.
Foster collaboration with colleagues, clients and external parties
Assist team members in meeting their individual objectives
Attend and contribute to client service calls
Ad hoc projects as directed
What we value
These skills will help you succeed in this role
Skilled communicator, both verbal and written
Good numerical and analytical abilities
Attention to detail crucial
Methodical and organised
Team player
Ability to work on own initiative
Good management skills
Microsoft Office Experience
Education & Preferred Qualifications
Experience in a valuations environment is necessary.
Expectation of experience in a similar role
Professional qualification or degree in a related discipline would be beneficial
Additional requirements
Disposition;
Self-motivated
Enthusiastic
Flexible
Self-Reliant
Job ID: 122821
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