National Bank's IT Cybersecurity Delivery sector is looking for a Functional Analyst to ensure the most optimal possible delivery of Customer Identity & Access Management (CIAM) services used to connect customers to the Bank's digital transactional platforms.

Being a Functional Analyst CIAM at National Bank means:

• Contribute to the company's vision, roadmap and directions for the company's External IAM architecture and product
• Influence and participate in large-scale projects having a direct impact on the digital transformation of the company and the digital customer experience
• Provide specialized advice requiring cross-functional vision and in-depth understanding of business challenges related to customer identity and access services
• Develop a privileged relationship with partners and business projects within the company, and translate their needs into clear technical requirements
• Structure the order book (backlog) and prioritize the work to be carried out by the delivery squads.
• Contribute to the operational production support of the services under the responsibility of the team, including the management of standard requests, problems or incidents
• Assume a leadership role and develop analysis practices within the team
• Anticipate issues and risks related to External IAM services, and implement associated improvements, controls and action plans

You’re the ideal Functional Analyst CIAM if you possess the following expertise and competencies:

• Bachelor's degree in computer science or in a field related to the sector of activity
• 5 to 10 years of relevant experience as a product owner, in the delivery of IT projects and / or in cybersecurity
• Excellent verbal and written communication skills
• Strong analytical skills
• Experience in Agile / SAFe methodology
• Ability to produce well-documented user stories
• Experience in the development of software solutions involving user interfaces and back-end micro-services
• Ability to, influence, mobilize and unify collaborators
• Fluency in French and English
• Knowledge of banking sector
• Understanding of authentication and authorization techniques (SSO, MFA, OIDC / OAuth2)
• Adhesion to DevOps spirit and culture

Your benefits:

Upon hiring, you’ll be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

• Health and wellness program, including many benefits
• Flexible group insurance
• Defined benefit pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Community involvement program
• Telemedicine
• Virtual sleep clinic

These are just some of the many benefits we offer. Due to the current pandemic, our entire team is working remotely. We’ve also rolled out several additional measures to ensure your health, safety, and wellbeing during the pandemic.