Job Title -:Presales Specialist - Business Applications

Responsibilities

The Impact You'll Be Making   

Do you always strive to learn? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? Do you share and build on other’s ideas because we are better together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to do more and achieve more through our technology and innovation? Then a presales role in Microsoft is perfect for you- Together we make a difference. 

As a Presales Professional you will be a trusted advisor to customers, driving long-term strategic direction and growing engagement at the CXO level.  In this role, you’ll also have the opportunity to participate in the pre-sales community; share best practices, support peers and leverage the efforts of others to broaden your impact and empower others. 

• Use the power of Microsoft Innovation to help our customers achieve great things
• Use your storytelling skills to explain how our solutions will solve our customer's problems and the value our solutions provide in a way that our customers can relate to.
• Work with our customers to understand their challenges and needs and the value in solving them
• Experience a culture of continuous learning, feeding your passion for learning best practices from others; trying, failing and learning from that; sharing practices and knowledge for others’ benefit.
• Collaborate with teams across Microsoft bringing the full potential of Microsoft to deliver an amazing solution to our customersv

 Qualifications

What skills do you need to have?  

There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one: 

• Experience and ability to explain key solutions and architectures in the Customer Service and Field Service business applications portfolio.
• Understanding of the Microsoft Power Platform.
• Organizational, presentation, and solution demonstration skills through storytelling
• Experience engaging with executives
• Experience with Contact Center applications and configurtation like D365 Customer Service.
• Consultative Selling and Challenger mindset. Validated experience in consultative selling approach, including bringing innovative ideas to customer's problems and being customer focused.
• Experience and passion for learning; trying, failing and learning from that; sharing practices and knowledge for others’ benefit

We are a value-led team, and our values are: Integrity, Family, and Impact. We support each other, we are a family, we are a high performing team that deliver meaningful impact to our customers, and we believe in doing things with integrity.   

Required/Minimum Qualifications

• 10+ years of technical pre-sales or technical consulting experience
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
  • OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience
  • OR equivalent experience.