Job Title-:Customer Service Officer

Working as part of this team you’ll:

• Respond and proactively manage general queries from customers, clients and other APM team members.
• Able to liaise with internal and external stakeholders
• Prioritise a consistent flow of communication across several forums including email, phone, and chat
• Display strong attention to detail, initiative, and resourcefulness with administrative tasks
• Use empathy and communication skills to be of calm, helpful service to people in their time of need 

Convenient, central location in South Melbourne

You’ll enjoy all the amenities of our modern office space including free parking, monthly social events, and free coffee/fresh fruit. 

Your weekends, are yours

This is a full-time role, working across a roster from Monday to Friday, with hours between 7am and 6pm. We can work with you to plan hours that suit your needs.