We are seeking a professional and experienced receptionist with great customer service skills. Position offered is a part time role. Ability to also cover staff leave from time to time would be preferred.

Key job highlight:

• A caring and helpful team of professional and fun-loving individuals where everyone is valued, and culture is paramount
• Supporting our veterinary team as they provide a high level of patient care
• Training to be able to handle reception and calls to a veterinary hospital

Key job functions:

• Veterinary reception duties (front of hospital, call answering, appointment booking etc)
• Client management and billing with Cornerstone practice management software
• General administrative duties (we already have in place a bookkeeper and practice/business manager)

Successful candidate qualities:

• Experience in a customer focussed role is essential
• Experience within the pet care industry is preferred but not essential for someone with a keen interest
• Excellent attention to detail
• Excellent time management skills
• Excellent customer service skills
• Ability to work well in a team and independently
• Ability to multitask while still performing tasks to a high level of accuracy
• Enjoy working in a team environment where mutual respect for all is highly valued

About Us

• We are a practice of two well established small animal veterinary hospitals in Bankstown and Peakhurst in operation for 74 and 27 years respectively. 
• We seek to offer the best veterinary care to our community and in particular value a friendly and rewarding workplace for all team members. 
• Our team includes multiple vets, practice & business manager, head nurse, nurses and animal attendant. 
• Our management team is full of enthusiasm for what we do.
• We seek to nurture our team to achieve everyone’s individual goals and those of the practice. We aim to foster a culture of support and allow our team members to grow their skills, experience and the team’s cohesion by supporting each other.

Package and Conditions

• Remuneration will be commensurate with experience and any additional skills
• 2 days per week plus occasional additional hours
• Position is located at Bankstown