Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

Will train

Work setting

• Branch office

Responsibilities

Tasks

• Inspect and verify incoming goods against invoices or other documents
• Route goods to appropriate storage areas
• Pack goods to be shipped
• Unpack goods received
• Address customers' complaints or concerns
• Access and process information
• Sell merchandise
• Receive payments
• Operate computerized inventory record keeping and re-ordering systems
• Issue receipts and other forms
• Explain the type and cost of services offered
• Arrange for billing for services
• Arrange for refunds and credits
• Answer inquiries and provide information to customers
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide advice about merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Prepare merchandise for purchase, rental or lease
• Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
• Maintain sales records for inventory control

Experience and specialization

Type of product

• Building materials (other than lumber)

Computer and technology knowledge

• Internet

Equipment and machinery experience

• Power tools

Additional information

Security and safety

• Driving record check (abstract)

Transportation/travel information

• Own transportation
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
• Punctuality
• Analytical
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Outgoing
• Positive attitude
• Quick learner
• Time management

Benefits

Long term benefits

• Registered Retirement Savings Plan (RRSP)

Other benefits

• Learning/training paid by employer