Primary Job Duties and Responsibilities

Responsible for the following activities within the Outsourcing Oversight team:

• Ensure the Outsourcing Policy is effectively implemented and updated as required.
• Manage the outsourcing oversight team to ensure an effective and efficient oversight program is in place.
• Influence the Outsourcing Engagement Managers ("OEMs") to deliver on key reporting requirements accurately and in a timely manner.
• Provide regular updates to Outsourcing Oversight Manager for inclusion all relevant governance forums including ExCo and Board of Directors.
• Review and provide challenge to new outsourcing proposals as required.
• Continually look to implement improved outsourcing oversight structures, create and implement tools for effective monitoring and reporting of outsourced activities.
• Ensure controls and procedures correctly reflect the Central Bank of Ireland Outsourcing requirements and the State Street Outsourcing Framework.  
• Managing change or projects as the team requires it.
• Manage and respond to internal audit and compliance reviews, provide professional challenge and implement agreed recommendations.
• Establish good working relationships with key functional teams across the business and with outsourced service providers.
• Provide regular feedback and dialogue to ensure optimal employee engagement.

Qualifications

• University Degree in Law, Banking, Finance or Economics
• Previous experience in the Banking and Investment Fund business

Knowledge, Skills & Experience Required

• Proficient knowledge of the Central Bank of Ireland outsourcing requirements.
• Track record in implementing change across functions outside of his/her control.
• Excellent leadership skills.  
• Excellent communication skills, both verbal and written, to various situations and audiences
• Excellent organization skills
• Experience in change management and project management
• Financial Services background would be preferred.
• Ability to analyse financial and business data and assess the adequacy of status updates is essential.
• Advanced computer skills (MS Office: Excel, Word, PowerPoint, and Outlook)