Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
• Serves as an oversight function working with the In-Business OR and Independent Risk Teams
• Drives – Operation Risk Anticipation, Mitigation and Loss Recovery (and respective Recovery Plans)
• Ensures Operation Risk Policy implementation and exception approvals
• Informs Operational Risk Council on Sub-Segment Level OR related matters
• Attends In Business Risk Committees
• Leads- oversees the annual Key Risk Indicator (KRI) reviews
• Monitors KRCIs triggers and thresholds and the analysis by the Business
• Liaises with Business ORM on breaches and action steps to correct breaches
• Communicates and Escalates breaches in KRCIs at the Segment Level
• Works on T-10 (deep dive – root cause analysis) with support of In-Business ORM and drive corrective actions
• Exports best practices and common risk, controls and corrective actions through Framework Papers
• Ensures that Citi wide KORs and KRCIs are communicated and understood by Businesses
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus – credit, and market.
• Experience in Internal Audit or Financial Control would be desirable.
• Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams.
• Excellent communication skills – verbal & written

Education:

• Bachelor’s/University degree, Master’s degree preferred

What we Offer

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure