Full Time Job / Enterprise Digital Specialist, Employee Experience - ANZ (English Speaking)

Full Time Job / Enterprise Digital Specialist, Employee Experience - ANZ (English Speaking)

Job Overview

Location
Sydney, New South Wales
Job Type
Full Time Job
Job ID
127773
Date Posted
11 months ago
Recruiter
Michael Linda
Job Views
49

Job Description

Responsibilities

The purpose of this role 

Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.

Meet operational standards and maintain reporting accuracy for key metrics – including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.

Collaborate, communicate and share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights. 

Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle. 

Effectively turn digital signals, qualified Account-based marketing leads, and customer insights into opportunities and qualified revenue pipeline for large/global enterprise customers across industries.

Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.

You will be on point to prospect for, and to orchestrate an extensive v-team covering multiple solution areas including modernize communications, employee experience, transition to cloud, hybrid meetings,and frontline workers, qualifying and selling solutions that will empower their employees and drive their business and work in a team, enabling and accelerating the customers through digital transformation. 

Qualifications

What skills do you need to have? 

Qualifications 

6+ years sales and negotiation experience; OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work or internship experience. 

Additional or Preferred Qualifications

  • 2-5+ years experience selling cloud services and/or Modern Work solutions to large/global customers
  • Strong presentation, written, and verbal communication skills
  • Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
  • Knowledge of enterprise software solutions and cloud platform competitor landscape.
  • Demonstrate the business value of Microsoft's solutions with an understanding of Microsoft's strategies and products relative to major Microsoft competitors.
  • Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast-paced, collaborative, and dynamic teaming environment
  • Experience in building and maintaining Executive level (CXO) stakeholder relationships and leading value proposition conversations aligned to customer priorities and outcomes. 
  • Capacity to learn and retain knowledge about systems, processes, products, and services quickly and accurately.
  • Build relationships, collaborate, and influence across organizations, functions, and stakeholder groups.
  • Operational and sales excellence discipline, including planning, opportunity qualification and creation, stakeholder communication, services/partner engagement and sales excellence practices including pipeline and opportunity management.
  • A desire to learn, grow, and drive change.
  • Fundamental understanding of modern and hybrid work solutions​.
  • At least 1 year of experience selling to or consulting with modern work technology solutions.

Job ID: 127773

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