What is in it for you?

• Chose to work or 9 or 10 day fortnight *
• Work in office for the first 3 months, then move to work from home 2 days per week *
• Gain a Cert III in Business, fully paid, completed during work hours
• Internal career progression 
• 5 weeks of full paid training
• Salary increase of $2000*
• Monthly commission structure 
• A supportive and vibrant culture  

*Applicable upon 3 month review

You describe yourself as â€“ someone who can talk to people from all walks of life and have a genuine desire to help people. No call centre experience needed.

What will a normal day look like?

You will answer inbound calls from Telstra customers and will build rapport and provide outstanding customer service solutions.You will also be required to:

• Navigate through multiple systems whilst maintaining customer engagement on the phone
• Answer incoming calls 
• Confidently handle technology faults, complaints and trouble-shooting issues