Responsibilities

The purpose of this role 

As the successful Critical Environment Program Manager - Business Operations, your performance objectives include:  

• Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials.  
• Manage the financial and commercial aspects of site contracts including related PO and invoice reviews.  
• Prepare quarterly spend management review materials at datacenter site  
• Assist with tracking of datacenter Maintenance and Repair activities 
• Evaluate cost savings opportunities and implement strategic projects to realize savings 
• Leverage local subject matter expert's tribal knowledge, spread adoption of best practices 
• Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I 
• Coordinate closely with datacenter field operations to foster alignment and partnerships for business success 

Capabilities important to success include: 

• Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity 
• Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives 
• Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience. 
• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences 
• Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs 
• Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations. 
• Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over.   

Qualifications

What skills do you need to have?  

There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:  

Basic Qualifications:

• Minimum 2 years experience in Data Center Critical Environment related functions 
• Bachelor’s Degree in Business, Program Management, or equivalent work experience 
• ​​​​​​​To promote health and safety in the workplace, employees are subject to required health related screenings, such as hearing testing, which includes both baseline testing and annual retests, where permitted by applicable law.

Preferred Qualifications: 

• At least two years’ experience with critical environment maintenance and repair cost management  
• At least two years’ experience with industry program and project management skills 
• At least two years’ experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.) 
• At least one year’s experience with reporting and data analysis systems & platforms (e.g. PowerBI) 

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.