Description:

Consumer Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers. May perform installation, maintenance, repair and coin collection of payphone services. 

Education Requirements:

Successful completion of either an electrical/electronic engineering technician program or engineering/computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field 

OR 

A High School Graduation Certificate combined with one (1) year of continuous related field work experience as a technician in a communications technology firm/department. 

OR 

A High School Graduation Certificate combined with successful completion of the 21 week Communication Technician Training Program from NS Community College or its equivalent. 

Ability Requirements of the Position

Physical:

• Climb poles on a daily basis (using ladders, spurs and other tools)
• Good color vision
• Lift heavy equipment
• Work effectively aloft 

Skills/Knowledge:

• Communication skills - verbal and written
• Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
• Customer service skills
• Dealing with ambiguity
• Problem solving skills 

Other:

• Successful completion of physical abilities test (as per job demands matrix) may be a requirement of the job
• Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement.
• Travel using various modes of transportation in all kinds of weather
• Valid Driver's Licence