Job Description
Purpose of the Role
The Invoice Discounting administrator role is responsible for handling the day to day relationship with our Clients whilst supervising risk ensuring that the quality of the security is closely managed.
Key Accountabilities
- Managing the day to day operation of the Invoice Discounting facility for a portfolio of clients ensuring service and controls are to a required standard
- Monitoring of risk and reporting of adverse trends
- Ensuring our clients working capital needs are met daily.
- Ensuring that Clients can improve their funding availability from their debtor book.
- Preparation of Operational Client Review reports
- Taking care of day to day client queries to client satisfaction/service quality standards
What is the opportunity
The role is suited to someone with Business Banking experience and offers an excellent opportunity for a person with energy, drive and dedication to excel in a fast paced environment where customer satisfaction and service delivery are paramount.
Essential Skills & Experience
- Ability to work to strict deadlines
- Strong relationship building / interpersonal skills
- Strong interpersonal and communication skills
- Quality orientation with high attention to detail
- Strong planning & organizational skills!
- Investigative ability / proficiency
Desirable Qualifications, Skills & Experience
- Knowledge of Invoice Discounting is preferable
- Knowledge and experience of Sales & Debtors ledger accounting
- At least one years' experience in a similar role
- Experience of direct dealings with customers or advisors an advantage
- Relevant 3rd level qualification or QFA
Key Competencies
- Customer Focused - Self
- One Group, one team - Self
- Accountable - Self
- Manage Risk - Self
- Agile - Self
Job ID: 126910