Duties and Responsibilities:

Including (but not restricted to): 

• Answer inbound customer calls, covering a full range of Bell MTS Smart Home products and services including obtaining all information necessary for resolution of transaction
• Achieve sales targets by effectively communicating benefits of products and services to customers
• Be knowledgeable of all Smart Home marketing initiatives and effectively communicate marketing campaigns and promotions to customers
• Utilize all available resources to reach out to prospects and turn those prospects into customers
• Sales through Customer Service
• Order entry using Bell MTS Smart Home sales and CRM tools
• All other duties as assigned 

Qualifications:

• Proven work experience as a sales representative
• Must be able to conduct themselves in a professional manner
• Must possess outstanding interpersonal skills and a commitment to providing a positive customer experience
• Ability to work independently, highly motivated and target driven
• Above average computer skills with experience in a Windows Environment
• Excellent verbal and written communication skills
• Knowledge of alarm system operation would be beneficial but is not essential
• Over the telephone sales experience considered an asset