The Business Analyst (BA) Assistant Vice President (AVP) must be a Senior BA with experience working in a dynamic environment with a proven track record of successful business analysis delivery within projects. Within the IFDS Transfer Agency Change Management team they will have responsibility for liaising with key external clients in order to elicit, analyse, communicate and validate requirements for changes in business processes, policies and information systems. They will the play a key role in the implementation of these changes along with the project manager.

The BA AVP will also take a role in driving the team forward including process improvement within the team and with internal and external groups interacted with. They will have responsibility to develop and manage team members; to ensure strict governance is in place and followed by all members of the team.

2. JOB DUTIES

• Initial Analysis of Change Requests
• Provide accurate BA estimates to PMO/PM when requested
• Defining mappings & business rules to achieve compatibility between “as is” and “to be” models
• Follow the BA process outlined in the BA Charter
• Analysis of new system functionality to understand in detail how it can support and will impact business functions.
• Working with business representatives and the client to understand requirements, scope and acceptance criteria
• Interpretation of business needs and translation into application and operational requirements.
• Analyse and document business processes
• Walkthroughs of requirements with Business and Technology areas
• Obtaining appropriate sign-off
• Reporting of progress to Project Manager
• Escalation of risks and issues to Project Manager
• Develop requirement specifications according to standard templates using natural language
• Working closely with developers and end users to ensure technical compatibility and user satisfaction
• Provision of the Application Support Document
• Assistance with & execution of User Acceptance Testing as required
• Writing User Manuals, Training Material and Application Support Documents as required.
• Ad-hoc Problem Solving
• Ensure that specialist knowledge is kept current and disseminated as appropriate and be aware of possible future developments and trends.
• Project management of small initiatives may be required from time to time.
• Drive the evolution of the BA Charter/Methodology to industry best practice (possibility of moving to a more agile like development process).
• Drive the evolution of the BA process with our core system development teams.
• Drive and Challenge Business Units on their assumptions of how they can execute business processes
• Management of BA staff - defining career path and goals on the PPR system and ensure all reports follow the BA process.
• Ensure direct reports documentation is created to the relevant standard
• Proactively identify and act on opportunities to improve current processes to meet the changing requirements of customers, to improve efficiency, or to reduce risk
• Act as Subject matter expert in systems and processes

3.  KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

• Business analysis experience in financial services

• Staff management experience.
• Working knowledge of Transfer Agency and Transfer Agency systems is an advantage
• Ability to work across and become proficient in multiple systems
• Good organisational skills
• Strong attention to detail
• Ability to work to deadlines
• Strong problem-solving skills
• Excellent communication, interaction and influencing skills
• Self-motivated, innovative and analytical
• Ability to fully analyse and evaluate several potential alternatives to a given challenge and present the results to the appropriate stakeholders to enable a decision on the optimal solution
• Ability to work well both as an individual and part of a team
• Excellent verbal and written communication skills
• Advanced PC skills including MS Office: (Excel, Power Bi Word, Power Point, Outlook, Visio)
• A proactive approach to problem solving, taking ownership of issues and having determination to follow things through
• Good prioritisation and time management
• Ability to clearly define requirements in significant details leaving no room for misinterpretation
• Ability to engage successfully in multiple initiatives simultaneously
• Business Analysis and requirements gathering skills and knowledge are essential for this role.
• Good understanding of User Acceptance Testing.
• End to end experience of project lifecycle
• Previous experience of implementation of new applications
• Business Analysis qualification is desirable