Responsibilities

The purpose of this role 

The Technical Specialist is a key member of the Business Applications sales pursuit team and is a strategic thinker, proactive problem solver, sales and technical roadblock resolver displaying a growth mindset with deep functional and technical knowledge in the workload. 

Responsibilities include:

• Assist Sales Executive in delivering compelling RFP/RFI response, in envisioning solution using ISV components, by assembling and collaborating with a technical pursuit team that includes partner and ISV resources.
• Design Customer-centric Solutions Aligned with Envisioned Solution & Business Value.
• Deliver a customer-centric demonstrations, delivering a compelling solution demonstration emphasizing business value aligned to the designed solution.
• Ensure demonstration follows “Tell-Show-Vision” model and has an end-to-end view building opportunities for seeding and expansion after initial sale.
• Work with Customer Success/Partner Team on Deployment Plan.
• Assist Business Applications Sales Executive in reviewing licensing proposals.
• Collaborate with Customer Success team and partners to ensure the customer agreed deployment plan maps to Key Performance Indicators.

Qualifications

What skills do you need to have?  

There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one: 

• Business solutions (CRM/ERP) workload expertise in one or more of the following: Sales, Marketing, Customer Service, Field Service, Supply Chain, Manufacturing, Retail/Commerce and/or Finance and how these solutions help customers achieve their desired business outcomes.
• Business value selling methodologies and practices mapped to customer persona pains/issues to uncover customers stated and unstated needs.
• Experience with commercial cloud offerings, ideally Microsoft’s cloud platform, as well as competitive knowledge of other business applications solutions and related ecosystems.
• Expertise with one or more of the following: technical pre-sales, post-sales consulting or relevant company/customer IT application implementation or management.
• Driving and designing a solution strategy as part of the overall opportunity lifecycle.
  Extensive collaboration with technical pursuit teams designing cloud-based customer solutions.
• Customer-centric mindset with demonstrated passion for delivering customer value.
• Ability to bring innovative technical solution ideas to customer problems.
• Strong negotiation, organizational, presentation, deep technical product demo skills.
• Strong leadership to influence key technical decision makers.

Required qualifications

• Relevant certifications from Microsoft or competitive platforms AND 6+ years technical pre-sales or technical consulting experience
• OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 6+ years technical pre-sales or technical consulting experience
• OR equivalent experience