Job Description

What is the opportunity?

You will support Commercial Account Managers (CAM) in credit renewal and adjudication of files <$2 MM Total Single Name Exposure, including increases at renewal, reviewing and establishing Borrower Risk Rating ensuring credit structures mitigate credit risks.  You will adjudicate transaction requests and approve policy exceptions within Delegated Lending Authorities using sound judgment and a balanced approach to portfolio quality.  You will deliver on superior client service by structuring transactions with a client centric approach and creating strong partnerships with CAM, Group Risk Management and Business Service Centre in order to optimize the internal process, reducing responsive time and increasing effectiveness. 

Please Note: Remote work arrangements will be considered for applicants with Commercial Lending experience.

What will you do? 

• Develop and utilize specialized knowledge and experience of specific industry/segment(s) to support the credit needs of Commercial Account Managers and their clients
• Assist CAMs with completing monthly credit renewals, balance client needs and high risk situations effectively, while ensuring account managers are informed of any changes in the review schedule
• Exercise due diligence in preparing credit renewals adjudication re: know your client, know the transaction, credit structure, risk analysis and client strategy
• Identify risk issues and take proactive action, keep up-to-date on economic trends and stay abreast of Credit Administration & Compliance Trends, recommending action to correct unsatisfactory situations
• Develop strong working relationships with the Commercial Account Managers to optimize overall processing time
• Assist Commercial Account Manager in maximizing opportunity spotting with all clients to enhance retention, referrals, and sales activities and contribute to superior client care
• Liberate capacity for supported Commercial Account Managers by effectively/proactively managing the credit renewal process in order to provide them with more client facing time
• Demonstrate commitment to team work and collaboration through coaching

What do you need to succeed?

Must-have

• Previous Commercial Banking, Small Business lending or credit experience
• Knowledge of commercial financial services credit tools, including Newton & Synergie
• Strong Business Acumen
• Solid company financial statement analysis skills
• Professional oral and written communication skills
• Degree in a Finance, Commerce, Management or an accounting related field
• Bilingual in French and English

Nice-to-have

• CFA, MBA 
• Experience as a Commercial Account Manager

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team