Where you'll be working

Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment.

What you'll be doing

The primary objectives of the Integrated Care / Respiratory CCC Administration Officer are to provide:

•        administrative support for the efficient operation of clinics within the Respiratory Comprehensive Clinical Centre (CCC) and Integrated Care (IC)

•        maintenance of accurate and efficient patient appointment systems, reception and registration of patients and other clerical duties (including billing, correspondence and database management) for patients within IC and the RCCC.  

Patient confidentiality is to be maintained at all times.  Duties are to be performed in accordance with the NSW Health and SWLHD policies and procedures.  The role incorporates the adherence to and participation in WHS and EquiP activities.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. 

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations.  For more information. 

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability. 

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. 

Please be aware that due to the Christmas / New Year period, there may be a delay in the progress of your application.  The convenor of this position may not be in contact with you until the new year if you are successful in obtaining an interview. 

Selection Criteria:

1. Demonstrated excellent interpersonal skills and problem solving
2. Demonstrated organisational skills and experience in office administration , preferably in a health care environment
3. Demonstrated ability to carry out a broad range of administrative functions
4. Demonstrated ability to monitor own workflows and productivity to ensure maximum efficiency
5. Demonstrated competency in using Microsoft Office applications, Cerner Powerchart, iPM and database skills, including the ability to generate queries and reports
6. Advanced computer and database skills, including the ability to generate queries and reports as required
7. Excellent written and verbal communication skills including telephone technique with the ability to liaise with staff at all levels
8. Ability to work independently and within a multidisciplinary team environment