The Role

This newly created position will require a fast paced and experienced data entry officer who thrives in high volume environments to support our amazing Customer Experience Team:

• Data Entry; High volume and fast pace data entry managing reporting in Google Sheets or Mac Numbers  
• Certificates; Creating and fulfilling certificate requirements using Job Ready
• Course Enrolments; enrolling students and courses into Cloud Assess
• Customer Experience; Supporting the CX team inbox management, responding to clients and students emails.
• Ad Hoc Duties; administration and customer experience support

The Ideal Candidate 

• 2+ years experience in an administration or data entry role 
• High attention to detail and demonstrated accuracy with data entry
• A problem solver who can use their initiative when issues arise
• Strong computer skills is a must - using Excel, Google Sheets or Mac Numbers
• Excellent verbal and written communication skills
• Time management and organisation skills to prioritise work and meet deadlines
• A confident and personable approach
• A great work ethic and attitude

What we offer 

• A competitive remuneration package 
• Extensive training and supportive team environment
• Genuine career progression 
• Thursday team lunches, Friday work from home and quarterly crew days
• Monthly professional development workshops 
• A vibrant office space at our HQ in Pakenham
• A collaborative and fun culture
• A chance to give back to the community through our charitable work