Do you enjoy providing quality customer service? Are you enthusiastic and bubbly?  

Our Vibrant Citadines Connect Sydney Airport is on the look out for a dedicated Casual Guest Service Officer to help provide a warm and welcoming experience to our guests.

The successful candidate will work a rotating roster covering a variety of shifts and will reap the rewards of their hard work! 

In this role you will be responsible for:

• Attending to guests requests & managing their accounts
• Check in & check out of guests
• Providing insight on services and local Sydney attractions
• Administration tasks associated with the Front Office department
• Facilitating communication between all departments

Key experience and skills preferred:

• Previous experience in a customer service role, ideally hospitality
• Strong communication and interpersonal skills
• Great knowledge of the Sydney & landmarks
• Good attention to detail
• A commitment to meeting and exceeding expectations
• Professional & proactive

In return you will:

• Be encouraged to develop your career and be provided with direct growth pathways
• Employee benefits such as anniversary gifts, performance awards, well-being initiatives & other perks
• Be part of the worlds leading Serviced Residence company

If you meet the above criteria and have a passion for customer service and the hospitality industry, please forward your resume along with covering letter. 

About us: 

The Ascott Limited is a member of CapitaLand. It is one of the leading international lodging owner-operators
with more than 700 properties in over 170 cities spanning more than 30 countries across Asia Pacific,Europe, the Middle East, Africa and the USA. 

Its portfolio of serviced residence and hotel brands includes Ascott, Citadines,Citadines Connect, Somerset, Quest, The Crest Collection, lyf and the Tauzia portfolio of brands.