The recently refurbished Brisbane Marriott Hotel invites guests to experience inspired luxury in the heart of the city. The hotel’s dedicated and professional associates take pride in the art of hosting and welcoming guests with genuine, warm and attentive service. 

With guest rooms boasting views of the city skyline, Brisbane River and the iconic Story Bridge, the hotel’s riverside location is well-connected to business districts, the Brisbane River Boardwalk, Eagle Street Pier and Howard Smith Wharves – Brisbane’s newest entertainment and dining precinct. 

Our vision is to provide guests with an enriching and meaningful 5-star experience, leaving our guests inspired, encouraging loyalty towards our hotel and our brand.

Multiple positions available to suit your style and preference of service 

We're on the look out for food & beverage professionals to work in one or a variety of our F&B offerings.  

If you're a Beverage Lover, join our team in Motion Restaurant. Whether it's breakfast and coffee's or dinner, wine, and cocktails, we're seeking passionate and inventive individuals to serve beverages with sophistication.  Barista's and Mixologists encouraged to apply.

If you're a Foodie on the other hand, Motion Restaurant has is covered too. With 5 star silver service, show us how brilliant you can be with exceptional service on the floor.  

Maybe Banquets or In Room Dining is your thing.  Or perhaps you're the “host/tess with the mostess”, our Executive Lounge is the the place to be. Serve up some canapes and cocktails to our elite tier guests in our exclusive lounge. 

Work in one, or work in many, you can have the opportunity to work to your strengths, or develop your talent across all our F&B operation.

Please outline in your cover letter which position you are applying for.

Core Responsibilities:

• Host our guests BRILLIANTLY in all food & beverage outlets including; Motion Dining, In Room Dining, Banquets and the Executive Lounge
• Provide guests with extensive knowledge on the menus offered along with promotions
• Use your upselling skills to promote menu items
• Anticipate guest needs and handle guest inquiries in a helpful and attentive manner
• Develop a close and harmonious working relationship with all departments within the hotel
• Handle any guest queries throughout their stay
• Assist Front Office and kitchen when required

Ideally, you will have: 

• Previous experience in a customer-focused position
• Exceptional communication skills with the ability to create personal connections with guests
• Passion for food and beverage and providing exceptional customer service that is above and beyond
• The ability to think quickly on your feet and solve problems promptly
• Ability to effectively work independently and also part of a team
• Positive attitude, great multi-tasker and organised with great attention to detail
• Flexibility with working shift work and weekends
• Motivated to learn new skills and develop in their role
• Hold an up to date RSA certificate
• Covid-19 Vaccination required – completed vaccination or willing to be vaccinated

Benefits

Marriott offers “Life. With the works”, a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks.  Including:

• Flexible working
• Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
• Enhanced superannuation
• Travel & stay benefits including eligibility into our Bonvoy loyalty program
• Incentive, recognition, and wellbeing programs
• Excellent career growth and learning opportunities

Our Brand

Marriott Hotels creates moments that empower guests to shine at their very brightest. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of thinking and being, which inspires even greater brilliance in our guests